Frequently Asked Questions
Merchandise Questions, Answered
General guidance about planning, artwork, production, timelines, ordering, events, contract relationships, DTF transfers, pickup, and shipping.
Planning & Ordering
Starting a merchandise project
What services does Runnin’ Merch provide?
Support can include planning, product development, artwork coordination, production, fulfillment, inventory, event operations, onsite sales, settlement, reconciliation, and follow-up.
How do I request a quote?
Use the Request a Quote form and include the project type, products, estimated quantities, artwork status, deadline, delivery needs, and any event or fulfillment details.
Is there a minimum order?
Minimums depend on the products, production method, artwork, quantities, and program. Share the project details so the team can recommend a practical approach.
How long does a project take?
Timing varies by product availability, artwork, approvals, quantity, production method, finishing, delivery, and event requirements. A timeline is established after the project is reviewed.
Can you help choose products?
Yes. Product planning can consider the audience, intended use, environment, price point, brand, quantity, season, and timeline.
What artwork do you need?
Requirements depend on the product and production method. Vector artwork is often preferred. The team can review files and explain what needs to be prepared before production.
Programs & Production
Support for different kinds of clients
Can you support touring artists and live events?
Yes. Tour and event support can include planning, production, inventory, venue coordination, onsite sales, settlement, reconciliation, and post-event follow-up.
What is contract printing?
Contract printing is trade production for qualified shops, resellers, brands, agencies, and production partners that need repeat work, overflow capacity, or specialized support.
Do you create school and organization programs?
Yes. Programs can include spirit wear, team apparel, staff merchandise, events, fundraisers, group ordering, and repeat needs.
Can businesses set up repeat apparel orders?
Yes. Repeat programs can document products, colors, artwork placements, decoration details, and ordering expectations for new hires, replacements, and future needs.
Do you offer online stores or order forms?
Order-collection options depend on the program. A form, organized list, bulk order, or other structure can be discussed during planning.
Which production methods are available?
Capabilities include screen printing, embroidery, DTF, and project-specific production options. The right method depends on the product, artwork, quantity, budget, and use.
DTF, Delivery & Pricing
Final details
Where do I order DTF transfers?
DTF transfers are ordered through dtf.runninmerch.com, which remains separate from the main website.
Do you offer pickup or shipping?
Pickup or shipping options depend on the project and destination. Confirm delivery requirements when requesting a quote or placing a DTF order.
How is pricing determined?
Pricing depends on products, artwork, quantity, production method, number of locations or colors, finishing, packing, delivery, and any event or operational support.
Can you rush an order?
Rush availability depends on product availability, artwork readiness, approvals, production capacity, quantities, and delivery. Ask as early as possible.
Still have a question?
Tell us what you are planning and where you need help.