Your information matters

Privacy Policy

This policy explains what information Runnin’ Merch collects, how we use it, and the choices available to you when you visit our website, request a quote, place an order, apply for a position, or communicate with our team.

Last updated: July 29, 2026

Information We Collect

We may collect information you provide directly, including your name, company or organization, email address, phone number, billing or shipping details, project requirements, garment sizes and quantities, artwork, uploaded files, job-application information, and any other information you choose to submit.

When you use our website, we may also receive technical information such as your IP address, browser and device type, pages viewed, referral information, and cookie or similar technology data. Payment-card information may be handled directly by our payment processors; we do not intend to store full payment-card numbers on this website.

How We Use Information

  • Prepare quotes and respond to requests.
  • Plan, produce, fulfill, and support merchandise orders and programs.
  • Provide proofs, project updates, pickup or delivery notices, and customer service.
  • Process payments, maintain business records, and prevent fraud or misuse.
  • Review employment applications.
  • Operate, secure, analyze, and improve the website and our services.
  • Send marketing communications when you have provided the required consent.
  • Comply with law and enforce our agreements.

Forms, Payments, and Service Providers

Our website may use third-party services to host forms, process payments, deliver email or text messages, provide website hosting, analyze site performance, or support order fulfillment. These providers may process information only as needed to perform services for us, subject to their own privacy and security practices.

Cookies and Similar Technologies

We and our service providers may use cookies or similar technologies for essential website functions, security, preferences, analytics, and performance. You can adjust cookie controls in your browser, but some website functions may not work as intended if cookies are disabled.

SMS and Mobile Information

If you choose to receive text messages from Runnin’ Merch, we may collect your mobile number, the date and source of consent, message content, delivery information, and your interactions with our messages. We use that information to provide the communications you selected, such as quote follow-up, project and order updates, proof or approval reminders, pickup or delivery notices, customer support, and—only when separately authorized—promotional messages.

If you text Runnin’ Merch first, we may use your number and message content to respond to and continue the conversation about that inquiry or transaction. An inbound message does not authorize unrelated recurring or promotional messages.

Mobile information and text-message opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

We may share mobile information with messaging platforms, carriers, and service providers only as necessary to deliver and support the text-message program, or when required by law or needed to protect rights and safety. Your consent to receive text messages is voluntary and is not a condition of purchase. Reply STOP to opt out or HELP for help. For full program details, see our SMS Terms.

How We Share Information

We do not sell personal information. We may share information with vendors and professional advisers that help us operate our business; with fulfillment, shipping, payment, technology, and communications providers; in connection with a business transaction; or when required by law, legal process, security, or the protection of our rights. We require service providers to use information only for permitted business purposes.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain order and consent records, meet legal, tax, accounting, warranty, and dispute-resolution obligations, and protect our business. Retention periods vary based on the type of information and why it was collected.

Your Choices and Rights

You may unsubscribe from marketing emails using the link in the message and may stop text messages by replying STOP. Depending on where you live, you may also have rights to request access to, correction of, or deletion of certain personal information. We may need to verify your identity before completing a request, and some information may be retained where permitted or required by law.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, transmission, or storage system can be guaranteed completely secure.

Children’s Privacy

Our website and services are intended for business customers and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

Changes to This Policy

We may update this policy as our services, technology, or legal obligations change. The “Last updated” date above identifies the current version.

Contact Us

Questions or privacy requests may be sent to info@runninmerch.com or by calling 870-340-2627.